Privacy Policy

Privacy Policy

Introduction

Welcome to https://hot-air-balloon-dubai-discount.terratrek.net! We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains how we handle data collected through our website, applications, services, and products, with a strong focus on compliance with international privacy laws.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our website. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This Privacy Policy is relevant when:

  1. You use any of our applications or services as an authorized user.
  2. You visit our websites linked to this policy.
  3. You communicate with us via email, phone, SMS/text messages, or newsletters.

Personal Data Collection

We collect various categories of personal data to enhance your experience and provide our services effectively. These include:

  • Account Information: Details required to create and manage your user account, such as names, usernames, and passwords.
  • Payment Information: Data related to transactions, including payment method details and billing addresses.
  • Financial Information: Records of purchases, transaction history, and financial records for processing payments.
  • Purchase Information: Items you buy from us, quantities, and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, or advertising IDs.
  • Location Data: Information about your geographical location when you use our services.
  • Feedback: Your comments, reviews, and responses to customer surveys.
  • Social Media Information: Data obtained from social media platforms when users connect their accounts with us.
  • Product Information: Details about products you view, search for, or purchase on our site.

We collect this data through direct user input, automated tracking technologies (like cookies), and third-party partners who provide us with aggregated or de-identified data.

Cookies

Cookies are small text files stored on your browser that enable us to:

  • Strictly Necessary: Ensure basic functions of our website work correctly.
  • Preferences: Remember user preferences for a personalized experience.
  • Analytics: Track and analyze user behavior to improve our services.

You can manage non-essential cookies through our Cookie Manager, allowing you to customize your tracking preferences.

Retention and Deletion

We retain personal data only for as long as necessary, considering legal requirements and the purpose of its collection. Once the retention period expires or when the purpose is fulfilled, we securely delete or anonymize the data to protect your privacy.

Security Measures

Implementing robust security measures is crucial to safeguard your personal information:

  • We use encryption for secure communication between users and our servers.
  • Secure third-party processing partners ensure that transactions are handled with industry-leading security standards.

Children’s Privacy

We do not intentionally collect or store any personal data from children under the age of 18. Our services are designed for a general audience, and we encourage parents and guardians to monitor their child’s online activities.

Your Rights (Depending on Your Location)

The privacy laws in different jurisdictions provide individuals with certain rights regarding their personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data we possess.
  • Erasure (Right to be Forgotten): Ask us to delete your personal data, subject to legal exceptions.
  • Restriction: Limit our processing of your data under certain circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Object: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or if you have any data-related queries, please contact our dedicated privacy team using the information below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage users to regularly review this policy to stay informed about their rights and our practices.

Contact Information

For any privacy-related inquiries, data requests, or complaints, please reach out to us: